Essential services:

• Fault management
• Service contract
• Maintenance contracts
• Teleservice
• Full-service-program

proActive Service

What means proActive?

proactive = translated literally means to act actively in advance. This means a premature initiative in opposition to a wait-and-see reactive acting.

What is the idea of “proActive Service”?

The service concept proActive will contribute to improve the reliability and the availability of your machines as well as to guarantee the quality of your products.

This service includes the following free of charge support:

• Audit of your machines
• Customer consulting
• Spare parts listings
• Audit report and proposals
• Travel costs

How can I get a “proActive Service”?

Please ask for our After-Sales-Service staff or send just an e-mail to provide you with more detailed information.